top of page

Now Live Privacy Policy

This privacy policy applies to the Now Live (hereby referred to as "Now Live") for mobile devices that was created by Ellenox Pvt Ltd (hereby referred to as "Service Provider") as a Commercial service. This service is intended for use "AS IS"

Last updated: Jan 22, 2025

Information Collection and Use

The Now Live collects information when you download and use it. This information may include information such as:

  • Your device's Internet Protocol address (e.g. IP address)

  • The pages of the Now Live that you visit, the time and date of your visit, the time spent on those pages

  • The time spent on the Now Live

  • The operating system you use on your mobile device

The Now Live does not gather precise information about the location of your mobile device.

The Now Live collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in the following ways:

  • Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.

  • Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Now Live.

  • Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Now Live and optimizing their offerings.

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices, and marketing promotions.

For a better experience, while using the Now Live, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to Email, User Name, Billing Information. The information that the Service Provider requests will be retained by them and used as described in this privacy policy.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Now Live and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Now Live utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Now Live:

The Service Provider may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;

  • when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

  • with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop all collection of information by the Now Live easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Now Live and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Now Live, please contact them at nowlive@ellenox.com and they will respond in a reasonable time.

Children

The Service Provider does not use the Now Live to knowingly solicit data from or market to children under the age of 13.

The Now Live does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discovers that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (nowlive@ellenox.com) so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2025-01-22.

Your Consent

By using the Now Live, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Now Live, or have questions about the practices,

please contact the Service Provider via email at nowlive@ellenox.com.

bottom of page