How To Write the Great Investor Updates (With Templates)
- Team Ellenox

- Sep 4
- 9 min read
Updated: Sep 8
What does a good investor update do? It builds trust, whether it’s with your first angel or a partner who has backed you from the start. In a startup, the impact is just as powerful. A clear update can turn routine reporting into real conversations, build alignment, and strengthen relationships.
Sending regular updates shows investors that you’re open about progress, honest about challenges, and committed to growing the business.
Consistency makes investors feel connected, confident, and part of the journey. Explore tips and learn how to put together an effective investor update.
What Are Investor Updates?
Investor updates are the regular reports and communications founders share with investors to keep them informed about the company's progress. These updates cover performance, milestones, and challenges, and are shaped by the company’s stage, industry, and goals.
They can range from simple monthly emails highlighting key metrics to more detailed quarterly reports that dive into strategy and outlook. Delivering effective investor updates means going beyond numbers to share context, insights, and a clear vision that keeps investors aligned and engaged.
When to Send Investor Updates
Send investor updates at consistent intervals and after key milestones like fundraising, product launches, major partnerships, or significant company changes. Regular updates strengthen trust by keeping investors in the loop and showing that you value their support. Timely communication builds confidence, alignment, and long-term relationships.
Monthly or quarterly updates: Keep a regular cadence so investors know when to expect updates. This consistency builds trust and avoids surprises.
“Here’s our [Month/Quarter] update: we hit [X milestone], grew [metric] by [percentage], and are focused on [priority] next. Thank you for your continued support.”
After fundraising: Once a round is closed, share the outcome, next steps, and how the capital will be used.
“We are excited to share that we closed our [round] with [amount] raised. This funding allows us to scale [initiative]. Thank you for your belief in the vision.”
Product launches and milestones: Updates after launches or major achievements show momentum and progress.
“We officially launched [Product/Feature] this month, and early results are encouraging. Thank you for being part of this journey.”
Significant company changes: Whether it is leadership shifts, new hires, or strategic pivots, investors want transparency. “We welcomed [Name] as our new [Role]. Their expertise in [area] will be key as we grow. We wanted to share this exciting step with you right away.”
How to Structure a Great Investor Update (What to include)
A great investor update is a story of progress, challenges, and the road ahead. The goal is to make investors feel informed, connected, and confident in your leadership.
1. Start with highlights
Begin with a short overview of your biggest wins or developments since the last update. This sets a positive tone and draws attention to momentum. Think of it as the headline that shows why your company is moving in the right direction. Whether you hit a revenue milestone, launched a new feature, or signed a key partnership, lead with the news that matters most.
2. Share key metrics
Numbers give investors a quick snapshot of performance. Focus on the metrics that reflect your stage of growth such as revenue, burn, runway, customer acquisition, churn, or engagement. Present them consistently so investors can track progress over time. Clear reporting shows that you are in control and paying attention to what drives the business.
3. Outline progress and milestones
Beyond the numbers, walk investors through what the team has accomplished. Highlight new product developments, important hires, customer wins, or market expansions. This section demonstrates execution and shows how you are translating vision into results.
4. Be transparent about challenges
No company is without hurdles. Addressing challenges directly builds trust and credibility. Share what obstacles you are facing, whether it is slower sales cycles, technical difficulties, or hiring gaps, and explain the steps you are taking to solve them. Transparency paired with solutions makes investors more confident in your ability to lead.
5. Look ahead
Close the main body of your update with a clear picture of what comes next. Outline your priorities for the coming month or quarter, such as hitting growth targets, entering new markets, or preparing for fundraising. This creates alignment and shows that you are thinking strategically.
6. End with gratitude and a call to action Always finish by thanking your investors for their continued support. If you have specific requests, make them clear. That could be introductions, referrals, or feedback. Investors want to help, and direct asks make it easier for them to contribute to your success.
Sample Full Investor Update Email
Subject: [Company Name] Investor Update - August 2025
Hi everyone,
I hope you are doing well. Here is a quick update on what we accomplished in August, where we are focusing next, and how you can help.
August was a strong month for us. Revenue grew 15 percent month over month, we launched our new mobile app on iOS, and we signed a partnership with [Partner Company] that will expand our reach into [new market].
Key Metrics
Monthly Recurring Revenue: $120K (+15% MoM)
Runway: 14 months
Active Users: 15,200 (+12% MoM)
Churn: 3.1% (improved from 4.5% last month)
This month, we rolled out our redesigned onboarding flow, which has already reduced drop-off by 20 percent. We hired [Name] as our new Head of Engineering, bringing deep experience in scaling SaaS platforms. On the sales side, our team closed five mid-market customers and added [Company] to our enterprise pipeline.
Sales cycles in the enterprise segment are taking longer than expected. While we are seeing strong interest, it often takes three to four months to close. We are refining our demo process to accelerate this and are also increasing focus on mid-market, where cycles are shorter.
In September, we are prioritizing three key goals:
Expanding the sales team with two new hires.
Launching our analytics dashboard, which is the most requested feature from customers.
Preparing for our upcoming Series A by tightening financial forecasts and refining the pitch.
If you know sales leaders who have scaled SaaS businesses, we would love introductions. We are also seeking connections to enterprise buyers in the fintech and healthtech sectors.
We are grateful for your continued support and belief in our team. Your guidance and introductions have already made a huge difference, and we look forward to building on this momentum together.
Best Regards, [Your Name] Founder & CEO [Company Name]
5 Templates Of Investor Update You Can Use Right Away
1. Fundraising Announcement Update
Subject: [Company Name] – Exciting News – We Closed Our [Round]
Hi [Investor Name],
I am excited to share that we closed our [round], raising [amount] led by [Lead Investor] with participation from [Other Investors]. This strengthens our position with [X months] of runway and allows us to accelerate growth.
Over the last quarter, we launched [Product/Feature], expanded into [Market], and grew MRR to [amount] (+X% MoM). The team is now [size], and we are hiring in sales and product to scale faster.
The capital from this round will go toward expanding the sales team, accelerating product development, and opening up [new market]. We are confident this positions us to reach [milestone, e.g., $1M ARR or Series A readiness].
If you know strong sales leaders or potential enterprise customers in [industry], introductions would be very valuable.
Thank you for believing in our vision and helping us get here.
Best,
[Your Name]
2. Product Launch Update
Subject: [Company Name] – [Product/Feature] is Live!
Hi [Investor Name],
This month, we launched [Product/Feature], and the response has been strong. In the first two weeks, [X customers] adopted it, and engagement rose [Y%]. Revenue also grew to [amount], up [X%] month over month.
Alongside the launch, we redesigned onboarding, which cut drop-off by [X%]. We also hired [Name] as [Role], strengthening our ability to execute. Customers are already giving us positive feedback and asking for [missing feature], which we are prioritizing for release next quarter.
Next, we are focused on scaling adoption, refining the feature set based on early feedback, and preparing a bigger rollout push in [market].
If you know product marketing experts who have scaled SaaS features, introductions would be a huge help.
Thank you for supporting us in reaching this milestone.
Best,
[Your Name]
3. Hiring Announcement Update
Subject: [Company Name] – Welcoming [Name] as Our New [Role]
Hi [Investor Name],
We are thrilled to welcome [Name] as our new [Role]. [Name] brings [X years] of experience in [field] and has previously led teams at [Notable Companies]. They will be responsible for [function, e.g., scaling engineering or driving enterprise sales].
The timing could not be better. In the past month, we signed [X new customers], grew MRR to [amount], and launched [Feature]. Adding [Name] strengthens the leadership team as we prepare for [milestone, e.g., Series A or market expansion].
Hiring remains one of our top priorities, and we are actively looking for [roles]. If you know great candidates in this area, introductions would be incredibly valuable.
Thank you for helping us attract top talent and continue building a world-class team.
Warmly,
Your Name]
4. Challenges Update
Subject: [Company Name] – Update on Current Challenges
Hi [Investor Name],
I want to be transparent about where we are. Growth this month was slower than expected. Revenue came in at [amount], up [X%] month over month but below our [Y%] target. Churn ticked up to [X%], and enterprise deals are taking longer to close, averaging [X months].
On the positive side, we closed [X mid-market customers], improved onboarding, and grew the pipeline with [Y prospects]. The team remains motivated and continues to execute.
To address the challenges, we are refining our demo process to shorten cycles, focusing more on mid-market accounts where sales move faster, and building new onboarding tools to reduce churn.
We are confident these steps will get us back on track. Introductions to enterprise buyers or advice on managing long sales cycles would be very helpful.
Thank you for your continued support and guidance through both wins and hurdles.
Best,
[Your Name]
5. Preparing for Fundraising Update
Subject: Preparing for Our Series A – [Company Name]
Hi [Investor Name],
We are preparing to raise our Series A in [quarter]. Our goal is to raise [amount] to expand into [market], grow the team, and accelerate [product initiative].
In the last quarter, MRR grew [X%] to [amount], active users increased to [number], and churn improved to [X%]. We also launched [Feature], entered [Market], and added [X new hires]. Runway is currently [X months], which gives us time to strengthen our metrics before the raise.
Our focus for the next few months is on driving revenue growth, improving sales efficiency, and preparing the data room. We have already started building relationships with potential investors.
Warm introductions to VCs with expertise in [sector] or [market] would be incredibly valuable.
Thank you for helping us reach this stage. Your support has been instrumental in getting us here.
Sincerely,
[Your Name]
Common Mistakes to Avoid While Writing Investor Updates
Avoid being inconsistent, overly polished, or vague. Transparency and timeliness are critical. Irregular updates or selective reporting can backfire, eroding trust and leaving investors uncertain about your progress.
Being Inconsistent
Sending updates irregularly or skipping months weakens relationships. Investors want steady communication that builds trust and shows discipline.
Over Polishing
Turning updates into PR pieces or sugarcoating problems makes you seem less credible. Be honest about both wins and challenges so investors know where they can help.
Lack of Clarity
Filling updates with jargon or too many metrics makes them hard to follow. Stick to the most important numbers, key milestones, and clear context.
Delays
Waiting too long or only sending updates during fundraising makes communication feel transactional. Timely updates keep investors engaged and aligned.
Ignoring Asks
Not including clear requests for help is a missed opportunity. Investors want to add value beyond capital, so make your needs clear.
Pro Tip: Consistency and honesty build lasting relationships. A good investor update is not about perfection. It is about trust, alignment, and shared progress.
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Frequently Asked Questions About Investor Updates
1. How often should I send investor updates?
Most early-stage founders send updates monthly. As companies mature, quarterly updates are common. The key is consistency, so investors know when to expect communication.
2. What should I include in an investor update?
Keep it focused on highlights, key metrics, progress, challenges, and next steps. Always include a clear ask so investors know how they can help.
3. How long should an investor update be?
One page or a short email is usually enough. Investors prefer clear, concise updates that can be read in a few minutes. Add charts or links only if they truly add value.
4. Should I share challenges in my updates?
Yes. Investors value honesty and transparency. Sharing challenges shows maturity and gives them a chance to support you with advice, introductions, or resources.
5. Who should receive investor updates?
Send updates to all current investors, key advisors, and sometimes major stakeholders. For potential investors, share only when appropriate or during fundraising.
6. What format works best?
Most founders use plain email with bullet points for clarity. PDF decks can work for quarterly or detailed updates, but emails are easier to scan and respond to.
7. How do I make sure investors actually read my updates?
Keep subject lines clear with your company name and update type. Make the content skimmable with short paragraphs and bold key numbers. Consistency builds the habit.
8. Can I automate investor updates?
You can use tools to streamline metrics and email lists, but avoid making updates feel automated. A personal touch, even in short notes, goes a long way.



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